Holyoke Community College’s Center for Business & Professional Development offers Job Profiling, Employee Skills Assessment, and training to close identified skills gaps through the ACT WorkKeys System. HCC is the only full service ACT WorkKeys licensed Service Center in New England, and has provided job profiling and assessment services to companies such as Energizer, Everready, Verizon, GE Plastics, Kodak, and many smaller companies.

WorkKeys offers assessments in:

• Applied Mathematics
• Reading for Information
• Locating Information
• Teamwork
• Observation Skills
• Listening
• Writing
• Business Writing

Many states currently use WorkKeys as a statewide system to credential or certify the skills of their workforce.  HCC has launched the CRC in Massachusetts, using the other states’ systems and the new National Career Readiness Certificate as our model.  Individuals may take the three WorkKeys assessments of Reading, Math and Locating Information and earn a Gold, Silver or Bronze CRC.  Included with the certificate will be a description of the skill sets tied to each level of the CRC.  Job applicants who present the CRC certificate to employers are able to describe to the employers their skills in the three competency areas.